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Gabrielle Plé (no longer with gofor)
Incorporación 26 jul 2022
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Última actividad 11 abr 2023
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Última actividad de Gabrielle Plé (no longer with gofor)
Gabrielle Plé (no longer with gofor) hizo un comentario,
Our team would benefit from this as well. Thanks!
Ver comentario · Publicado 11 abr 2023 · Gabrielle Plé (no longer with gofor)
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Gabrielle Plé (no longer with gofor) hizo un comentario,
Thanks!
Ver comentario · Publicado 21 ago 2022 · Gabrielle Plé (no longer with gofor)
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Gabrielle Plé (no longer with gofor) creó una publicación,
It would be great if there was an option to notify Managers/Team leads via (slack, email, text) if a call has been in queue for X number of minutes OR if no one is available to take a call in the queue. In the event all agents are away.
Currently the only way to monitor this is to use Talk Live and have it open constantly and be checking. It's not very efficient.
Publicado 26 jul 2022 · Gabrielle Plé (no longer with gofor)
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