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Siobhan Robson

Incorporación 27 jul 2023

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Última actividad 27 mar 2024

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Última actividad de Siobhan Robson

Siobhan Robson hizo un comentario,

Comentario de la comunidad Feedback - Apps and integrations (Platform)

@david I'd like to add my voice to the chorus saying this change has negatively impacted my team's Zendesk integration and our daily workflow. 

 

If there's no way to roll this back, please set up a specific tutorial page to help users set up those markdown triggers for emojis within the notification, in a way that works with the multiple different statuses that a ticket may be under.

Ver comentario · Publicado 27 mar 2024 · Siobhan Robson

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Siobhan Robson hizo un comentario,

ComentarioBusiness rules

Is there a way to export the list of tags, straight up in a plain text list or an .xlsx file or csv or something?

I can find the list of tags in our admin centre, that's fine, but they're split over multiple pages but I'd really like to have a way that I can see them all at once, filter and sort them so I can do admin and bookkeeping for them.

Ver comentario · Publicado 27 jul 2023 · Siobhan Robson

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