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eclect担当者

Incorporación 07 jun 2022

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Última actividad 02 dic 2024

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eclect担当者 hizo un comentario,

ComentarioSupporting multiple languages in Help Center

Hi Anne Ronalter,

thank you for your comment, I'm happy for it!!

I understand your reference. But in this article its written like below. It means, if the user's language is English in user profile, the help center is shown in English even if the web browser language is set as French.

If not, please kindly explain what this article description mean.

 

The language that a user sees in your help center is based on defaulting to the following, in order of preference:

  • The language specified in the URL of the page the user is currently on (if present)
  • The language set for the user's current active session
  • The language preference set in the user's user profile
  • The preferred language of the user's browser
  • Other compatible languages specified by the user's browser

 

 

Ver comentario · Publicado 19 oct 2022 · eclect担当者

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eclect担当者 hizo un comentario,

ComentarioSupporting multiple languages in Help Center

Hello,

thank you for your support always. I would like to know more detailed about..."The language set for the user's current active session". 

For example user profile language is set as English, but the user has some open French tickets, then the user's help center will be shown in French? (of course, in the case, the help center supports both languages, English and French)

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Ver comentario · Publicado 13 oct 2022 · eclect担当者

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