Shane Melstrom

Incorporación 22 mar 2023

Última actividad 27 mar 2024

Consumer Support Manager for STChealth LLC

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Última actividad de Shane Melstrom

Shane Melstrom hizo un comentario, 27 de marzo de 2024 16:39

Comentario de la comunidad Feedback - Voice (Talk)

Same here.

We use the recordings for coaching the agents. However we also don't want the agents to listen to conversation of their colleagues.

Ver comentario · Publicado 27 mar 2024 · Shane Melstrom

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Shane Melstrom hizo un comentario, 20 de julio de 2023 23:29

Comentario de la comunidad Feedback - Ticketing system (Support)

This is very much needed for agents that walk away and forget, I agree.

Ver comentario · Publicado 20 jul 2023 · Shane Melstrom

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