Cameron Milne
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Última actividad de Cameron Milne-
Cameron Milne hizo un comentario,
Whilst I appreciate there is an app for this, this should be built in to the system rather than having to pay $15 per agent as an add on.
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Cameron Milne hizo un comentario,
Will Martin Legend! Are you able to create a sound notification extension that lets you know a ticket has been updated? If you can.. you would be the ultimate boss!
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Cameron Milne hizo un comentario,
Adrian Harle I agree, this is completely superfluous information. The fact you cannot adust the content in that User Context panel is baffling to me also.
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Cameron Milne hizo un comentario,
Considering it seems ZD are continuing to drop the ball on this one and continue to do so (it's only been 4 years..) has anyone found a reasonably priced third party app that fixes this???
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Cameron Milne hizo un comentario,
How is this not a feature??
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Cameron Milne hizo un comentario,
Couldn't agree more, the information there is completely unhelpful.
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Cameron Milne hizo un comentario,
I agree, the system needs to be upgraded to allow it to serve its basic function. This could be actioned so quickly by your team, I'm personally amazed it doesn't do it already (unlike competitors ...
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Cameron Milne hizo un comentario,
Agreed, this is a most annoying feature that Slack (and most platforms) have. When will this be implemented? It must be such an easy fix.
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Cameron Milne hizo un comentario,
Brilliant, thanks for your help @...!
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Cameron Milne hizo un comentario,
Hi all, Is there any way to make it only fire the trigger once to Slack? For example, we tag marketing which sends the trigger to Slack, then they comment on the ticket internally (which sends a ne...