richestsoft dev

1. Comunidad
2. Zendesk Suite Q&A
3. How do we can modify "subject" based on custom filed value (enter by user ) in new request form

Thank you so much for the response.Is that also possible, can we redirect to some URL after form submission?

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• richestsoft dev
• Creación 28 de julio de 2022 17:14
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. Zendesk - How to detect if I Change (before submit) Requester Name in opnened Tickets.

Update   the following worked for me. if (client) { client.on('ticket.requester.name.changed', function(e) { console.log("name is :", e) }); }  

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• richestsoft dev
• Creación 26 de julio de 2022 11:04
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. Zendesk - How to detect if I Change (before submit) Requester Name in opnened Tickets.

I am sharing my script what i am trying to do. Its a server side app developed in nextJs const [requesterName, setRequesterName] = useState(null); const getRequester = async (client) => { con...

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• richestsoft dev
• Editado 26 de julio de 2022 10:12
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. Zendesk - How to detect if I Change (before submit) Requester Name in opnened Tickets.

Thank you for you response.This is not working for me when I change requester name.

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• richestsoft dev
• Editado 26 de julio de 2022 07:59
• 0 votos