richestsoft dev

1. Comunidad
2. Zendesk Sell Q&A

In my form field, When new ticket is getting created I want to make a field readable only for agents. Once ticket is created it can be edited by agent.is that possible?

• richestsoft dev
• Editado 1 de agosto de 2022 08:22
• 2 seguidores
• 1 comentario
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A

Hi Everyone. In my request form, I have custom field orderno.  I want to concatenate the orderno with subject (that will be Ticket's Title).Currently I have hide the subject field with jquery scrip...

• richestsoft dev
• Creación 28 de julio de 2022 15:15
• 4 seguidores
• 3 comentarios
• 1 voto

1. Comunidad
2. Zendesk SDKs

Hi everyone,I have a server side app, which display customer info such as name, id, email etc based on currently opened ticket.My next task is to update the Requester name in Zendesk App ( server s...

• richestsoft dev
• Creación 25 de julio de 2022 11:24
• 3 seguidores
• 5 comentarios
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A

I have an app which is server side. my task is to read and display data from on currently opened tickets in my server side app.is it possible? or what can be best solution for doing this?Thanks

• richestsoft dev
• Creación 19 de julio de 2022 05:49
• 3 seguidores
• 1 comentario
• 0 votos