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Adam Rowe
Incorporación 12 ago 2022
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Última actividad 21 ago 2023
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Última actividad de Adam Rowe
Adam Rowe hizo un comentario,
We switched to Dixa, they had React Native support out of the box.
Ver comentario · Publicado 21 ago 2023 · Adam Rowe
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Adam Rowe hizo un comentario,
I've done this with and without the ZDKSupport SDK to no avail.
Ver comentario · Publicado 18 ago 2022 · Adam Rowe
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Adam Rowe hizo un comentario,
I'm having this same issue. We don't need the AB to prompt the user to fill in the information, just... something and not a blank screen. The only solution I've currently found is to pass in the phone number of the user as nil to get the bot to say "Hi. What can we help you with today?".
Otherwise, it's a blank screen and looks like a broken experience.
Ver comentario · Publicado 18 ago 2022 · Adam Rowe
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Adam Rowe creó una publicación,
Setting a valid JWT (tested on jwt.io) is not resulting in a verified user experience in Chat.
Publicado 17 ago 2022 · Adam Rowe
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Adam Rowe creó una publicación,
When using AnswerBot + ChatSDK engines on top of the Unified SDK in iOS, an option to Chat with an Agent is available if the user doesn't want to interact with the AnswerBot. However, clicking that does not actually start a chat.
The user has to type something after clicking that button to start a chat with an agent. Is this expected behavior?
- ZendeskAnswerBotProvidersSDK (2.2.0):
- ZendeskSupportProvidersSDK (= 5.5.0)
- ZendeskAnswerBotSDK (2.2.0):
- ZendeskAnswerBotProvidersSDK (= 2.2.0)
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskChatProvidersSDK (2.12.0)
- ZendeskChatSDK (2.12.0):
- ZendeskChatProvidersSDK (= 2.12.0)
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskCommonUISDK (6.1.4)
- ZendeskCoreSDK (2.7.0)
- ZendeskMessagingAPISDK (3.8.5):
- ZendeskSDKConfigurationsSDK (= 1.1.11)
- ZendeskMessagingSDK (3.8.5):
- ZendeskCommonUISDK (= 6.1.4)
- ZendeskMessagingAPISDK (= 3.8.5)
- ZendeskSDKConfigurationsSDK (1.1.11)
- ZendeskSupportProvidersSDK (5.5.0):
- ZendeskCoreSDK (= 2.7.0)
- ZendeskSupportSDK (5.5.0):
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskSupportProvidersSDK (= 5.5.0)
Publicado 17 ago 2022 · Adam Rowe
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Adam Rowe hizo un comentario,
I ended up getting this resolved by updating our API Key for Chat. A previous developer was using the api key from the web widget script.
Ver comentario · Publicado 17 ago 2022 · Adam Rowe
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Adam Rowe hizo un comentario,
Where is the Chat Dashboard? How do I get to this page?
Ver comentario · Publicado 16 ago 2022 · Adam Rowe
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Adam Rowe hizo un comentario,
I'm having the same issue. Eric Nelson did you ever find a solution for André Santos's issue?
Ver comentario · Publicado 16 ago 2022 · Adam Rowe
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Adam Rowe hizo un comentario,
Upvote
Ver comentario · Publicado 12 ago 2022 · Adam Rowe
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