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Carrie Boogaart
Incorporación 12 oct 2022
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Última actividad 06 dic 2022
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11
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4
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4
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Última actividad de Carrie Boogaart
Carrie Boogaart hizo un comentario,
Question about the Tickets Created query. Is there any way to see a list of the places/sources that ZD is counting these tickets created from? Like, is it tickets created from the widget, submit a request button/link, and?? Is there any other place that this could be counting from?
Ver comentario · Publicado 06 dic 2022 · Carrie Boogaart
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Carrie Boogaart hizo un comentario,
Is there a way for it to be visible to 2 or 3 roles? We would like to make our articles public but "hide" certain steps based on your role. In theory, whatever we hide from the public should be visible to End-Users (signed in, agents, & admins).
So essentially, we need to hide it for Anonymous only.
Ver comentario · Publicado 20 oct 2022 · Carrie Boogaart
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Carrie Boogaart hizo un comentario,
Will the vote breakdown (net/up/down) be available in Explore before your retire the old metrics from the Support Dashboard on January 24, 2023?
Ver comentario · Publicado 17 oct 2022 · Carrie Boogaart
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