Búsquedas recientes
No hay búsquedas recientes

Youshita Fathi
Incorporación 19 ene 2023
·
Última actividad 26 mar 2024
Seguimientos
0
Seguidores
0
Actividad total
8
Votos
3
Suscripciones
3
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Youshita Fathi
Youshita Fathi creó una publicación,
Exporting a single messaging conversation is not possible in Zendesk.
Print and save as PDF option does not include the actual conversation.
Enabling Exporting Data is only possible for minimum all tickets of one whole day, this means a very very large amount of data to retrieve one ticket.
As a company we are required to respond to customer's subject access requests and provide them with all the conversations we have had with the, Imagine if a customer has had 20 tickets, exporting 20 JSON files with data of all tickets received on 20 different day is clearly not an option.
can you please find a solution to export one messaging ticket.
Publicado 16 mar 2023 · Youshita Fathi
7
Seguidores
8
Votos
3
Comentarios
Youshita Fathi hizo un comentario,
lack of this feature is taking away all the functionality of the bot - can you please share when a BACK button will be added?
Ver comentario · Publicado 19 ene 2023 · Youshita Fathi
0
Seguidores
3
Votos
0
Comentarios