Búsquedas recientes


No hay búsquedas recientes

Masih Ariani's Avatar

Masih Ariani

Incorporación 25 jul 2022

·

Última actividad 04 ago 2022

Seguimientos

0

Seguidores

0

Actividad total

4

Votos

0

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Masih Ariani

Masih Ariani creó una publicación,

Publicación Q&A - Tickets and email

Hi
We recently started using Zendesk.
When people Email us ( to our subscription Email ) and a ticket created for this, when replying to this ticket. the requester is there but our subscription Email is always gets CCed to the reply.
and if we disable CC in admin Center, both the requester and our Email vanish for replies.


So every time, we have to manually remove it from CC.
Can anyone help me see what I might be doing wrong in our setup?
Thank you

Editado 04 ago 2022 · Masih Ariani

0

Seguidores

3

Votos

1

Comentario


Masih Ariani hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi
Any update, progress on this since last year for adding subviews?
Thanks

Ver comentario · Publicado 25 jul 2022 · Masih Ariani

0

Seguidores

0

Votos

0

Comentarios