Mark Zielinski
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Última actividad de Mark Zielinski-
Mark Zielinski hizo un comentario,
A customization to the ticket forms in Guide
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Mark Zielinski creó una publicación,
Unable to add event listener on DatePicker in Forms
Hello, One issue I have encountered since I have been working with custom javascript and jquery in Forms is that the datepicker (Date field) does not trigger any events that I pass to it. Other in...
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Mark Zielinski creó una publicación,
Preventing form submission based on option slected
Hello, I've created a form with many fields on it, however I'd like to prevent the user from proceeding and submitting the form if a certain option is selected/not selected in one of the first drop...
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Mark Zielinski hizo un comentario,
It seems this is due to the fact that the URL changes when the form is submitted with errors (the deeplink is disabled). For example, if your form is at: https://myzendesksite.com/hc/en-us/reques...
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Mark Zielinski creó una publicación,
Custom JS gets disabled upon hitting Submit on the form when there are issues with input fields
I have a form in my ZenDesk to which I have applied various custom Javascript/jQuery via the theme's script.js file. It works fine until I submit the form and there is some problem with it, like m...
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Mark Zielinski creó una publicación,
End user cannot access / see all tickets that he is a requester on?
I have an issue with an end user who has submitted tickets to our ZenDesk instance via email. If he submits the tickets via a form submission, the tickets appear in his list of Requests in the He...
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Mark Zielinski hizo un comentario,
Hi Elaine, I was referring to the input fields in Forms. Actually this is browser behaviour (called "spinners"...) and I managed to fix it by modifying my help centre theme's style.css file as fol...
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Mark Zielinski hizo un comentario,
My pleasure... the same can be done with multi-selects (editing the theme's style.css file): .hc-multiselect-menu { max-height:300px!important;}
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Mark Zielinski hizo un comentario,
I was able to do this by changing the style.css file: /* here we increase the max number of items to display in a dropdown by default */.nesty-panel { max-height:300px!important;}
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Mark Zielinski creó una publicación,
Changing drop-down default size
Is there a way to change the number of items that are shown by default in a dropdown field? Now I think it displays around 5 entries before the user must scroll. However we are concerned that som...