Búsquedas recientes


No hay búsquedas recientes

Feng Gao's Avatar

Feng Gao

Incorporación 18 ago 2022

·

Última actividad 26 jul 2023

Seguimientos

0

Seguidores

0

Actividad total

29

Votos

2

Suscripciones

23

RESUMEN DE LA ACTIVIDAD

Última actividad de Feng Gao

Feng Gao hizo un comentario,

ComentarioPerforming calculations

Hi, when I use top/bottom's Aggregate filtered elements and try put the small results into the Other category, the Other category appears but with blank value. May you have any advice on this?

Ver comentario · Publicado 09 feb 2023 · Feng Gao

0

Seguidores

0

Votos

0

Comentarios


Feng Gao hizo un comentario,

ComentarioRouting

Get it, thanks Barry!

 

Ver comentario · Publicado 11 nov 2022 · Feng Gao

0

Seguidores

0

Votos

0

Comentarios


Feng Gao hizo un comentario,

ComentarioRouting

hi, may I know how to create triggers that assign tickets to agents or groups that have matching skills? I am using a professional version Zendesk and looks like there is no condition can be setup on a trigger for matching skills...

Ver comentario · Publicado 10 nov 2022 · Feng Gao

0

Seguidores

0

Votos

0

Comentarios


Feng Gao hizo un comentario,

ComentarioTeam members and groups

Hi there,

 

In case a ticket has been assigned to an agent, but the agent is on offline status, would there any impact on the SLA of this ticket? 

Ver comentario · Publicado 19 oct 2022 · Feng Gao

0

Seguidores

0

Votos

0

Comentarios