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Carey O'Neil's Avatar

Carey O'Neil

Incorporación 23 ene 2023

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Última actividad 23 ene 2023

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Última actividad de Carey O'Neil

Carey O'Neil hizo un comentario,

ComentarioTicket customization

Are we able to report on the time a ticket is in a custom status? For example, if we create two custom "Open" statuses of "Working" and "Unassigned," could we report specifically on how long a ticket sits in "Working"? Up until now, I believe we're only able to report on the ticket status category.

Ver comentario · Publicado 23 ene 2023 · Carey O'Neil

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