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Robert Favela
Incorporación 01 may 2024
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Última actividad 31 may 2024
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Última actividad de Robert Favela
Robert Favela hizo un comentario,
I need to know how many attempts it takes an agent to get connected with a customer. How can that be calculated? I am not finding an easy way to report that.
Ver comentario · Publicado 31 may 2024 · Robert Favela
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Robert Favela hizo un comentario,
Has this be implemented yet? I have a client with over 500 locations. Each region has a number of locations. I need to be able to CC regional managers of the specific locations. Can this be done with a trigger or automation?
Ver comentario · Publicado 13 may 2024 · Robert Favela
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Robert Favela hizo un comentario,
Hi Tony,
Thanks for sharing that. I know I can choose to share the dashboards. I am asking if uploading the dashboard to the Customer Brand Page is possible. The customer will be able to see their activities and dashboard reporting. This would make the Customer Brand View a 1 stop shop for the customer. - Activities, Org Tickets, Help Center, & Reporting.
Ver comentario · Publicado 02 may 2024 · Robert Favela
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Robert Favela hizo un comentario,
In Brands, can we share Explore Dashboards?
My customers would like to see the metrics we capture in Explore. Can this be done?
Ver comentario · Publicado 01 may 2024 · Robert Favela
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