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Victor Menezes
Incorporación 22 nov 2023
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Última actividad 23 may 2024
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Última actividad de Victor Menezes
Victor Menezes hizo un comentario,
Darenne - I have the same question as Keegan above. Does the connector limit the scope of the tickets being pulled? If so, is there a way we can configure it to pull a certain subset of tickets?
Ver comentario · Publicado 23 may 2024 · Victor Menezes
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I'm running into an issue when downgrading a staff agent to end-user their solved ticket history is reassigned. I thought the historical assignments should have been preserved.
Ver comentario · Publicado 09 ene 2024 · Victor Menezes
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It's unreasonable to test changes to CSS and scripts in the production environment. Our org uses a custom theme so we need replication of Guide to properly test changes.
Ver comentario · Publicado 13 dic 2023 · Victor Menezes
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Hi Milo Mayyalou! We're getting started with Zendesk Support. Can you explain or link to documentation that allows us to create and add the custom button to the Zendesk Support UI? We figured out the code that will trigger the correct action once the button is pressed, but not sure where/how we modify the UI.
Ver comentario · Publicado 22 nov 2023 · Victor Menezes
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