Búsquedas recientes


No hay búsquedas recientes

Joel Selwood's Avatar

Joel Selwood

Incorporación 15 sept 2022

·

Última actividad 12 may 2023

Seguimientos

0

Seguidores

0

Actividad total

20

Votos

9

Suscripciones

6

RESUMEN DE LA ACTIVIDAD

Última actividad de Joel Selwood

Joel Selwood hizo un comentario,

Comentario de la comunidad Q&A - AI and automation

Hi Jeff, Me too, please include in the EAP. Thanks! 

Ver comentario · Publicado 12 may 2023 · Joel Selwood

0

Seguidores

0

Votos

0

Comentarios


Joel Selwood hizo un comentario,

Comentario de la comunidad Q&A - AI and automation

Agree, changing the avatar is a basic requirement. Please make this happen.

Considering this was first raised 2 years ago, when are you expecting to release this feature? And, how do we get access to the early access? 

Ver comentario · Publicado 04 ene 2023 · Joel Selwood

0

Seguidores

0

Votos

0

Comentarios


Joel Selwood hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

100% a fundamental requirement. Nearly a year since the last official comms on this - what is the latest @Zendesk. 

 

Ver comentario · Publicado 27 sept 2022 · Joel Selwood

0

Seguidores

6

Votos

0

Comentarios


Joel Selwood hizo un comentario,

ComentarioExplore recipes

I have several hourly rates to factor in, based on multiple regional hubs that carry differing agent populations, therefore differing weightings. Can this be accommodated somehow? 

Ver comentario · Publicado 26 sept 2022 · Joel Selwood

0

Seguidores

0

Votos

0

Comentarios


Joel Selwood hizo un comentario,

ComentarioSelf-service best practices and recipes

How are you defining the Resolution Rate metric?  Can that be added to the top of the article, as per the Suggestion Rate, please? 

Ver comentario · Editado 15 sept 2022 · Joel Selwood

0

Seguidores

0

Votos

0

Comentarios