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Joel Selwood
Incorporación 15 sept 2022
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Última actividad 12 may 2023
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Última actividad de Joel Selwood
Joel Selwood hizo un comentario,
Hi Jeff, Me too, please include in the EAP. Thanks!
Ver comentario · Publicado 12 may 2023 · Joel Selwood
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Joel Selwood hizo un comentario,
Agree, changing the avatar is a basic requirement. Please make this happen.
Considering this was first raised 2 years ago, when are you expecting to release this feature? And, how do we get access to the early access?
Ver comentario · Publicado 04 ene 2023 · Joel Selwood
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Joel Selwood hizo un comentario,
100% a fundamental requirement. Nearly a year since the last official comms on this - what is the latest @Zendesk.
Ver comentario · Publicado 27 sept 2022 · Joel Selwood
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Joel Selwood hizo un comentario,
I have several hourly rates to factor in, based on multiple regional hubs that carry differing agent populations, therefore differing weightings. Can this be accommodated somehow?
Ver comentario · Publicado 26 sept 2022 · Joel Selwood
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Joel Selwood hizo un comentario,
How are you defining the Resolution Rate metric? Can that be added to the top of the article, as per the Suggestion Rate, please?
Ver comentario · Editado 15 sept 2022 · Joel Selwood
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