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Ryan Waskewich
Incorporación 03 oct 2022
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Última actividad 03 oct 2022
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Última actividad de Ryan Waskewich
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ComentarioWorkflow best practices and recipes
I have this set up and it is working except it is not including the previous comments in the ticket with the email. It is pretty useless if the previous ticket comments are not included as customers dont know the ticket number and which issue it relates to. I have included the {{ticket.public_comments_formatted}} tag but it is not working as expected.
Ver comentario · Publicado 03 oct 2022 · Ryan Waskewich
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