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Udo

Incorporación 06 oct 2022

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Última actividad 06 oct 2022

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Última actividad de Udo

Udo hizo un comentario,

ComentarioTriggers and automations
Help and FAQs

+1 we need this option!

How we would like to use it:
When we put a ticket to status 'pending' we will use automation to send a reminder to the client. but after X times we would like the automation to 'solve' the ticket AND add the comment that we solved it because we tried to reach out for several times but failed to get their attention.

Now the tickets will be 'solved' without a comment. 

Ver comentario · Publicado 06 oct 2022 · Udo

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