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Stephen Nock

Incorporación 28 oct 2022

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Última actividad 23 oct 2023

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Última actividad de Stephen Nock

Stephen Nock hizo un comentario,

ComentarioHow to solve issues with the email channel

After an agent (or admin) receives the email notification of request received, is there a way to exclude an agent's native email (Gmail) out-of-office responder from going directly to the ticket / end user?

Ver comentario · Publicado 23 oct 2023 · Stephen Nock

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Stephen Nock hizo un comentario,

ComentarioGeneral questions about email and email template

Sean Morrissey - did you find a resolution? I am setting up a new instance. I used Google Groups in the past (also 8+ years ago) but am on the fence about whether to do the same or use a dedicated Gmail account / inbox. 

Ver comentario · Publicado 28 oct 2022 · Stephen Nock

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