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Chris Wooten's Avatar

Chris Wooten

Incorporación 18 oct 2022

·

Última actividad 28 may 2024

Zendesk Luminary

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Actividad total

81

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40

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27

RESUMEN DE LA ACTIVIDAD

Última actividad de Chris Wooten

Chris Wooten hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

Is there any update on this feature request?

Ver comentario · Publicado 27 feb 2024 · Chris Wooten

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Chris Wooten hizo un comentario,

ComentarioUsing Built by Zendesk apps

I may be off but did the triggers lose fields for the assignee in one of the latest updates?

My trigger now references the requestor instead of the user? Is this correct? I am getting reports of tickets not moving when they reopen. I have had this set up for over a year with no changes. This option in my trigger history is not even available now. Has anyone else seen this?

This is what it was.

 

This is what is says now.

 

 

 

Ver comentario · Publicado 20 feb 2024 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Any update on this issue?

Ver comentario · Publicado 03 ene 2024 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Any update on this one?

Ver comentario · Publicado 09 oct 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

ComentarioAnnouncements

So many things to clean up. Thanks for this feature.

Ver comentario · Publicado 28 sept 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

ComentarioExtending Zendesk

Molly Katolas as long as the ticket you are on stays open the time will still be counting. You should be able to test this.

Ver comentario · Publicado 22 jun 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

Christopher Kennedy

Hey all I am new at customizing the guide. Does this go into the JS file? Is there something else needed to make this work? I cannot get this working in my lab guide for my requests.

Ver comentario · Publicado 22 may 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Your second metric syntax comes up with an error now for some reason. Love this idea and would appreciate the help.

Ver comentario · Publicado 12 may 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad User Groups

Any Chance I can be added to this group?

Ver comentario · Publicado 04 abr 2023 · Chris Wooten

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Chris Wooten hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Need this too please.

Ver comentario · Publicado 31 mar 2023 · Chris Wooten

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