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José Pedro Loureiro's Avatar

José Pedro Loureiro

Incorporación 17 nov 2022

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Última actividad 17 nov 2022

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Última actividad de José Pedro Loureiro

José Pedro Loureiro hizo un comentario,

ComentarioMeasuring success

I'd like to customize my satisfaction survey and add other options other than "Good" and "Bad", like "rate from 1-10". Is there any way to do this, even if I need to use an app, BUT that will reflect that in my Zendesk dashboard? I want to see how many "1" or "10" I got in this page (image attached).

Most of integrations will only display the stats in their own website. For example: if I create a survey using Typeform, I'll only be able to check the stats if I login on Typeform. What I want is to be able to check all the support stats on the Zendesk Explorer dashboard, as in the image below.

Ver comentario · Publicado 17 nov 2022 · José Pedro Loureiro

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