Yuri Mylis
- Actividad total 249
- Última actividad
- Miembro desde
- Siguiendo 1 usuario
- Lo siguen 10 usuarios
- Votos 1
- Suscripciones 91
Resumen de la actividad
Última actividad de Yuri Mylis-
Yuri Mylis hizo un comentario,
@Anton, the current focus on the team is on the integration with Slack. Integration with other systems and API are being discussed and prioritized agains other initiatives.
-
Yuri Mylis hizo un comentario,
@Vladimir, thanks for the feedback. It makes perfect sense. I'll add your request to a list a maintain.
-
Yuri Mylis hizo un comentario,
Current package version: 5.8.2Package release date: Nov 28th 2018 New/updated functionality Zendesk Support sidebar app now allows agents to create contact or lead records in Salesforce based on ...
-
Yuri Mylis creó una publicación,
How to sign up for the EAP?
To take part in the early access program you will need to have the Collaboration add-on enabled on your account Please fill in this sign up form. Sign up requests will be reviewed and gradually a...
-
Yuri Mylis creó una publicación,
What is the Slack for Side Conversations integration?
Overview Zendesk has shipped a new feature for the Slack integration. Using Side Conversations, agents can start a Slack thread directly from Support and have the conversation mirrored across both ...
-
Yuri Mylis creó una publicación,
Answer Bot for Slack EAP FAQ
Q: Can I connect multiple Zendesk instances to my Slack workspace? A: No. Only one Zendesk instance can be connected to any specific Slack workspace. Q: What are the prerequisites for being on th...
-
Yuri Mylis creó una publicación,
How to sign up for the EAP?
To take part in the early access program you will need to have Guide Enterprise or Guide Professional. Please fill in this sign up form. Sign up requests will be reviewed and gradually accepted i...
-
Yuri Mylis creó una publicación,
What is the Answer Bot for Slack integration?
Overview Zendesk has shipped a version of the Slack integration that enables Answer Bot in Slack. This EAP is now open for signups. The Answer Bot integration addresses an internal use case where e...
-
Yuri Mylis hizo un comentario,
The rollout of this feature has been complete and it is now generally available.
-
Yuri Mylis hizo un comentario,
Comentario oficial Raffi, This is possible today by syncing the Jira issue key into a custom field on a ticket and then choosing that custom field as a column in the view. Here are is a bit more information https...