Yuri Mylis hizo un comentario,
@Joshua It is currently not possible to hide the Zendesk Support tab, but we are planning on introducing this enhancement in the near future.
Yuri Mylis hizo un comentario,
@Kelly, the integration is now generally available. You can read about the latest version and install it from this article.
Yuri Mylis hizo un comentario,
Thanks to everyone who took part in the early access program. The feedbacks you've provided were really useful! The integration was released into generally availability earlier today. You don't nee...
Yuri Mylis hizo un comentario,
@Jason, just to make sure I understand correctly. You are saying that after installing the Slack integration, Zendesk Support is slow to open tickets? If that's the case, you can try disabling the ...
Yuri Mylis hizo un comentario,
@Andre thanks for the feedback. I'll start tracking these two requests. @Felix unfortunately I don't see your registration on my list. Can you please resubmit the sign up form?
Yuri Mylis hizo un comentario,
Wanted to follow up on this request and let you know that it has been implemented. https://support.zendesk.com/hc/en-us/articles/115015822607-Restricting-access-to-projects-in-your-JIRA-integrati...
Yuri Mylis hizo un comentario,
@Jimmy, wanted to follow up to let you know that the issue was fixed.
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Current package version: 5.7Package release date: May 3rd 2018 New/updated functionality Sending tickets to Salesforce feature can now take advantage of the same auto-matching criteria that bulk ...
Yuri Mylis hizo un comentario,
@Andre, thanks a lot for explaining your use case. It's very much in line with what the integration we built is designed to address. You should expect to receive and invitation in the in the next f...
Yuri Mylis creó una publicación,
The Slack for Zendesk Support EAP has opened on April 30th and the first group of customers was invited. Over the next few weeks we will continue to send out invitations in batches, as we ramp up t...