Yuri Mylis
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Última actividad de Yuri Mylis-
Yuri Mylis hizo un comentario,
@Fernando, to see comments you need to click on the small eye icon on the Jira app. It will open a new dialog.
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Yuri Mylis hizo un comentario,
@Peter, the resolution field type is supported. You can map it to a Zendesk custom field of types text or textarea
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Yuri Mylis hizo un comentario,
@Peter We understand that some customers prefer to use Jira Server over Jira Cloud. That's the reason we have released a Jira addon that is specifically designed for Jira Server. We find that most ...
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Yuri Mylis hizo un comentario,
@Chris, there is now way to hide ticket information at the moment but thanks for the feedback. @Whitfield, I suggest configuring channel notifications as described in this document https://support....
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Yuri Mylis hizo un comentario,
Comentario oficial I can see that this feature is something many have been asking for, unfortunately development resources are limited and we've been prioritizing other integration work above this feature. Please con...
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Yuri Mylis hizo un comentario,
@Bill and Ashish Thank you both for taking the time to provide feedback. I'll keep monitoring this post to gauge broader interest in this feature request.
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Yuri Mylis hizo un comentario,
@Robert and @Reshma, you can connect the same Zendesk account to multiple Slack workspaces by installing the Zendesk app in each of these workspaces. The integration always shows the same ticket fo...
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Yuri Mylis hizo un comentario,
@Reshma, we are tracking these two feature requests but they haven't been committed to our roadmap yet. @Account NET2B, I'll open a ticket on your behalf. Someone from our support team will reach o...
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Yuri Mylis hizo un comentario,
@Bryan I'll try to fix the article, but what it is saying is that you need to be on version 5 of our SFDC package to get it unsuspended. Once you upgrade the package to the latest version, email ...
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Yuri Mylis hizo un comentario,
@Anton, the current focus on the team is on the integration with Slack. Integration with other systems and API are being discussed and prioritized agains other initiatives.