Dan R.
Operations wizard, Zendesk enthusiast, 3d printing hobbyist, community moderator
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Actividad reciente de Dan R.-
We have a ticket form that was intentionally deleted, but it still remains in the Ticket Form attribute list. How do we permanently remove it from this list?
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Dwight Bussman Thank you! I somehow missed that setting in the 15 times I reviewed everything before posting. Seems like we're all good now!
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Can these errors be updated to be intelligible please? It nearly made a support ticket for your team. I get "operation_canceled__the_e (Error code: 3956e546)" which is not really helpful at all.
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Yes please!
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Thank you, this is a helpful workaround!
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Hey Anne, How would that work for IVR and web based callbacks in Talk? Are extensions possible there?
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I have the Version 4 of the integration and it seems the `Profiles` section in step 6 is missing entirely. Is that expected or is something amiss on my end? I'm an admin in our SF, but I get permis...
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Is there any way to enter an extension when a user is requesting a callback? Most of our users are in large organizations and don't have their own direct lines, just extensions. Calling the main ...
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Hey Vemmal, The best way to do this is to create a Ticket View with the following conditions: All are true----- Assignee is Current User Status Less than Solved ----- This will show anyone who open...
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Hey Vladimir,You can use dynamic content placeholders in your help centre, as well as Objects and Properties that are supported in the Help Centre templating, there's lots of helpers and options th...