Dan R.
Operations wizard, Zendesk enthusiast, 3d printing hobbyist, community moderator
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Votos de actividad por Dan R.-
Rafael Santos I really like the mockup you created, would love to see something like this Zendesk!
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Great initiative Mo, and great initial examples. Here's my wishlist: Allow for fields to be stacked adjacent to each other in the layout. The endless scroll is not always necessary! Zendesk did/do...
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+1000In this remote work world, when someone needs help with a report we constantly hit this game of 'juggle the report'. Even once the other person is out, it can still take up to a minute for the...
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I would love if the Zendesk supported Salesforce Integration could be compatible with Lookup fields. Being able to model parent/child relationships in Zendesk would huge!
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Hey Andre, You can do this in your Admin Centre -> Objects and Rules -> Tickets -> Settings and unchecking Set Composer to public channel by default. Hope that helps!
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Desperately need a way to set relative dates in filters. Last 7d, Last 30d etc. don't work for us. We need to be able to set reports for timeframes like Last Month, This Quarter, This Year etc.This...
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Hey Alex C You can use Dynamic Content to create your own placeholders. they'll look something like {{dc.placeholdername}}Dynamic Content supports multiple languages, as well as HTML, so you can ...
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Ooh, this would be a great quality of life improvement. Upvoted!
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That's a really unfortunate situation @.... If something is to be restricted, it really must be measurable by admins.
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Would love to see these logs be adjustable/responsive in the UI. So much wasted space. The log isn't readable without copying it out to an external application or tediously horizontally scrolling. ...