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Holly

Incorporación 06 dic 2022

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Última actividad 17 ene 2025

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84

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30

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30

RESUMEN DE LA ACTIVIDAD

Última actividad de Holly

Holly hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Please add this as a feature! 

Ver comentario · Publicado 17 ene 2025 · Holly

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Holly hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

any updates to this?

Ver comentario · Publicado 13 dic 2024 · Holly

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Holly hizo un comentario,

ComentarioExplore recipes

This doesn't appear to be working on the new dashboard builder. Are there any updates as to when this will be working?

Ver comentario · Publicado 12 dic 2024 · Holly

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Holly hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

We need the ability to schedule indefinitely, especially if the account owner leaves, since we would not receive that reminder notification. This is essential as we send 100s of dashboards to our clients.

Ver comentario · Publicado 03 dic 2024 · Holly

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Holly hizo un comentario,

ComentarioPublishing and sharing dashboards

We need to schedule indefinitely as well. We have 100s of dashboards being sent out to customers that use them and if the owner leaves then there is no way for us to know when the schedules will send without us individually clicking into the dashboards. it's essential that we have this. 

Ver comentario · Publicado 03 dic 2024 · Holly

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Holly hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Walter Bellante 

Thank you for the reply, but I don't see that option as a drop down?

Ver comentario · Publicado 07 nov 2024 · Holly

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Holly hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

We need not just scheduling, but also the ability to share reports externally. We've been doing this for clients and there's no way to do this on the new dashboard. 

Ver comentario · Publicado 06 nov 2024 · Holly

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Holly hizo un comentario,

ComentarioGlobal security and user access

Hi Chika Chima  

 

Thank you! It looks like we still have ours being flagged though. Has it been reverted in all pods?

Ver comentario · Publicado 22 oct 2024 · Holly

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Holly hizo un comentario,

ComentarioGlobal security and user access

Jacquelyn Brewer 
This has been flagging a lot more (also seems to be a problem with Carollne Scott above too). Were there any recent changes in how Zendesk scans Malware? It's flagging innocuous documents. 

Ver comentario · Publicado 21 oct 2024 · Holly

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ComentarioCustomer management and profiles

This is now showing “Requested tickets” under agents instead of “assigned tickets”. I have a ticket with Zendesk in about this, but is this  a new feature? If so, can it be changed back?

Ver comentario · Publicado 20 ago 2024 · Holly

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