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Steven Ramos's Avatar

Steven Ramos

Incorporación 22 nov 2022

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Última actividad 13 feb 2023

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Última actividad de Steven Ramos

Steven Ramos creó una publicación,

Publicación Feedback - Ticketing system (Support)

I've been using Mac OS text replacements for years and with the latest Zendesk support update, these shortcuts no longer work in Safari. 

If I try to reply to a ticket, I would type the shortcut THA and that would turn into "thanks for contacting us...", it no longer works in the reply box. The shortcuts work on any other page and app.

Publicado 13 feb 2023 · Steven Ramos

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Steven Ramos hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I have the same experience with an older i7 MacBook Pro with 16gb as well as an i5 MacBook Air with 8gb.

 

With general browsing, these machines are plenty capable. ZenDesk is always the process hogging the most CPU and RAM resources. 

Ver comentario · Publicado 22 nov 2022 · Steven Ramos

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