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Anna Cicognani
Incorporación 07 dic 2022
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Última actividad 16 abr 2023
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5
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2
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Anna Cicognani
Anna Cicognani hizo un comentario,
Thank you Lisa Kelly - the issue is that I have contacted your support desk, but I am getting no replies (and my first ticket - 11027789 - was deleted completely at your end - very strange!). I logged a 2nd one (11047407), but I am getting nowhere... I appreciate you being so responsive BTW!
Ver comentario · Editado 07 dic 2022 · Anna Cicognani
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Anna Cicognani hizo un comentario,
For the record, there is no option to cancel the subscription - and yes I am the account owner and the billing contact. Please contact me urgently as I need this resolved, thank you in advance, Rohit Pillai and Lisa Kelly.
Ver comentario · Editado 07 dic 2022 · Anna Cicognani
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Anna Cicognani hizo un comentario,
Shocking experience. I have also tried to cancel my account and the ticket I logged with you magically disappeared after 5 days! Unfortunately for you, I have the emails which related to that ticket, so I have opened a new one and also escalated to your legal team. I will reject and dispute all charges to my card after the billing date in January 2023 which you are forcing me to pay even if I have given you over 45 days of notice. This is the most appalling experience I've had with any subscription software, ever.
Ver comentario · Publicado 07 dic 2022 · Anna Cicognani
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