Carol T Jenkins
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Última actividad de Carol T Jenkins-
Carol T Jenkins creó una publicación,
How to Add Custom Columns to Organization Tickets in Zendesk
How can I effectively customize the ticket management process in Zendesk by adding a custom column to organization tickets, in order to enhance visibility, organization, and prioritization of custo...
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Carol T Jenkins creó una publicación,
Zendesk and Browser Compatibility: Best Practices for Optimal Performance and Functionality
RespondidaI'm experiencing some issues with Zendesk where the application is not loading properly. Specifically, when I try to access Zendesk, the page takes an unusually long time to load and sometimes fail...
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Carol T Jenkins creó una publicación,
Recommend help center articles
RespondidaI kindly ask you is it possible to add a question (Was this helpful?) for the end-user after displaying the recommended articles? Selected option Bots > Standard response tab - "Recommend help cent...
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Carol T Jenkins creó una publicación,
Remove Chat Web Widget Dynamically
RespondidaWe are looking for a solution that would hide/disabled our chat web widget from Guide for when we meet a current threshold. Perhaps that threshold is average wait time, average handle time, or some...