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Roz Ross's Avatar

Roz Ross

Incorporación 08 feb 2023

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Última actividad 24 feb 2023

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Última actividad de Roz Ross

Roz Ross hizo un comentario,

ComentarioGlobal security and user access

when you transfer ownership to another member does the billing admin automatically change on the system to the New person ? 

Ver comentario · Publicado 24 feb 2023 · Roz Ross

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Roz Ross hizo un comentario,

ComentarioTicket customization

I created multiple forms and was able enable the submit a request option on the help centre 

However the drop down of the type of form doesnt match with the form names I set up

I set up 

1) General query 

2) Account Enquiry 

3) Safer Gambling 

4) DSAR request 

5) Complaints 

 

But the customer view is presented with General query for 1- 3 and the others are right 

When you select the form the drop secondary drop downs and conditions seems to be correct.

Am I missing something here ? 

 

 

thanks so much 

Ver comentario · Publicado 08 feb 2023 · Roz Ross

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