Kananda Silveira

Please Zendesk... can you help us??????

Hello guys, I don't know if my problem is the same of Mario Valdes but I have a post function to post a internal note on the Linked Zendesk Support Ticket on my Create transition and NEVER works. I put the same post function on another transition (To Do > In Progress) and here works fine. Do you know if we have a limitation to post notes on create transition?

PS: Yes, I am publishing the changes.