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Jan Kadam's Avatar

Jan Kadam

Incorporación 28 feb 2023

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Última actividad 03 mar 2023

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Última actividad de Jan Kadam

Jan Kadam hizo un comentario,

ComentarioSetting up Zendesk Guide

Hi all!

I am facing the same roadblock as Peter Lumley. I tried playing around with the end user authentication settings, but there's no option for users to just be logged in through our website. 

If the help center is accessed through our website, there's no reason for users to have to sign in to Zendesk as well.

I tried checking the box for external authentication, but my account doesn't allow me to do so. Is this something that is covered only in a higher subscription model? Would appreciate some help on this subject. 

Thank you!

Ver comentario · Publicado 28 feb 2023 · Jan Kadam

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