alon cohen
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Última actividad de alon cohen-
alon cohen creó una publicación,
Get notify when a ticket is closed
Hi,I want to write a script that will be executed every time a ticket will be closed(or solved). The script will pull the closed ticket data and will push it to another service we use. The script w...
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alon cohen hizo un comentario,
Hi! Thank you very much for your answer! it helped a lot and gave me a direction for my solution. Is there an option to host such a function on zendesk's servers as a part of their service?The only...
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alon cohen creó una publicación,
Custom field as a dropdown list where its elements are taken from external database
I want to add a custom field to a new ticket creation called "Project Name" and then a dropdown list will have an updated list of all of the active projects from an external data base. I know the...