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Adam M

Incorporación 08 ene 2024

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Última actividad 27 may 2024

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Última actividad de Adam M

Adam M creó una publicación,

Publicación Q&A - Apps and integrations
SAML SSO into Aha Ideas Portal

Hi I am wondering if it is possible to use Zendesk as an Idp to authenticate our users into Aha. Aha can only accept this via SAML. Therefore Aha is wanting a certificate fingerprint from Zendesk. Is this possible?

Publicado 27 may 2024 · Adam M

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Adam M creó una publicación,

Publicación Q&A - Tickets and email
Zendesk IP address for ticket alert emails

Hi,

We have a customer/org that is not receiving ticket update emails because they are blocking all traffic (strict security). They are asking for what IP address to whitelist to allow these @zendesk.com emails to come through. Where can I find this info?

Publicado 08 ene 2024 · Adam M

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