Sylvain

1. Comunidad
2. Feedback on Support
3. Support the use of reCaptcha on web widget chat form

We definitely need also a Captcha and can't believe that after one year this had been announced as being in Zendesk roadmap, this is still not available. This is really boring to be attacked by bot...

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• Sylvain
• Creación 18 de octubre de 2019 07:47
• 1 voto

1. Comunidad
2. User Tips & Tricks
3. Copenhagen Theme - Home Page Accordions

Hi all,  Does someone has tips to customize Copenhagen home page like a table? We want to provide support for lot of different products (18 products split in 4 or 5 product ranges). The idea would ...

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• Sylvain
• Editado 7 de septiembre de 2018 14:39
• 0 votos

1. Talk
2. ...
3. Talk basics
4. Understanding how Talk calls become tickets

Hi, Do voicemails are obligatory created as new ticket with status "open" or is it possible to get them marked as "New"? Actually I would like that voicemails create tickets marked as new and visib...

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• Sylvain
• Creación 21 de septiembre de 2017 20:33
• 0 votos

1. Comunidad
2. Feedback on Support
3. Reorder option for field options

Thank you very much Andrew for this workaround!! I just tested it and it works perfectly for me. Not even need to add a new option and remove it afterward.

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• Sylvain
• Creación 13 de enero de 2017 15:28
• 0 votos