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Violetta Monta

Incorporación 04 jun 2024

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Última actividad 11 jul 2024

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Violetta Monta hizo un comentario,

ComentarioWorking with users and workspaces in Zendesk QA

Hi Hiedi, 
Thank you for getting back, but the article refers to how to delete/downgrade users in Zendesk, whereas my question was about Zendesk QA (previous Klaus) :) Is there an option to downgrade agents? 

Ver comentario · Publicado 11 jun 2024 · Violetta Monta

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Violetta Monta hizo un comentario,

ComentarioWorking with users and workspaces in Zendesk QA

Hi! 
I was wondering what the consequences of deleting a member from the workspace are. Will all data of this user be gone for good? 
What is the situation if one team member goes on paternity leave, for example? Can the account just be deactivated and re-activated once the person get back? 

Ver comentario · Publicado 04 jun 2024 · Violetta Monta

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