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Timothy Bogart
Incorporación 21 feb 2023
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Última actividad 23 feb 2023
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Timothy Bogart hizo un comentario,
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Timothy Bogart hizo un comentario,
I don't see yet anywhere the caveat that once you have implemented Custom Ticket Statuses, you lose views based on them when you create a sandbox. It seems that support thinks this should be obvious because Agent Workspaces are NOT turned on by default in a sandbox so that when I opened a ticket on this I was sent here.
Strikes me that having to recreate views manually is an oversight.
Ver comentario · Publicado 23 feb 2023 · Timothy Bogart
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