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Hector Jimenez's Avatar

Hector Jimenez

Incorporación 28 nov 2023

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Última actividad 14 nov 2024

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Última actividad de Hector Jimenez

Hector Jimenez hizo un comentario,

ComentarioTicket management

Hi Dekbi  any update on this? CC'd customers in my companies tickets are also being logged as internal comments and it's causing serious issues within our communications to a group of customers in a ticket.

Ver comentario · Publicado 06 ago 2024 · Hector Jimenez

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Hector Jimenez hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Hi, is this still relevant/functional today? I see that the video that was attached to this post was removed. I'm looking to add a notification banner to inform my customers of any outages.

Ver comentario · Publicado 28 nov 2023 · Hector Jimenez

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