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Kenya Roberts's Avatar

Kenya Roberts

Incorporación 19 abr 2023

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Última actividad 07 jun 2023

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Última actividad de Kenya Roberts

Kenya Roberts hizo un comentario,

Comentario de la comunidad Q&A - Talk and text

I'm curious about this same thing! What exactly constitutes as a "missed call leg"?

Ver comentario · Publicado 07 jun 2023 · Kenya Roberts

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Kenya Roberts hizo un comentario,

ComentarioSetting up and managing community

How can I preview the help center with the community portion disabled to see how it all looks? I only want the Help Center, but not the community

Ver comentario · Publicado 20 abr 2023 · Kenya Roberts

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Kenya Roberts hizo un comentario,

ComentarioWeb Widget documentation

Thank you. But what about the icon/headshot to the left of agent responses? Can we customize this?

Ver comentario · Publicado 20 abr 2023 · Kenya Roberts

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Kenya Roberts hizo un comentario,

ComentarioTicket basics

Can you forward emails in Zendesk to an outside email inbox?

Ver comentario · Publicado 19 abr 2023 · Kenya Roberts

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Kenya Roberts hizo un comentario,

ComentarioWeb Widget documentation

For the main color of the widget bubble, how can we make the inside chat bubble icon/words be white instead of black?

Also, how do you change the icon or headshot that appears to the left of the agents responses?

Ver comentario · Editado 19 abr 2023 · Kenya Roberts

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Kenya Roberts hizo un comentario,

ComentarioZendesk messaging

Why are you not able to add other fields that are not name or email? Also, why is required to collect name and/or email in the messaging widget?

Ver comentario · Publicado 19 abr 2023 · Kenya Roberts

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