Perla

1. Comunidad
2. Feedback on Support
3. Erase tags

That is great news, Nicole! The ability to correct typos would be great. The typo for lost_shirt is not a fun one to have on reports :) 

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• Perla
• Creación 6 de mayo de 2021 19:01
• 1 voto

1. Comunidad
2. Feedback on Support
3. Feature Request: Integrate Facebook Groups with ZenDesk

Our use case is very similar to OP. This is a much needed integration.

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• Perla
• Creación 19 de marzo de 2020 02:08
• 0 votos

1. Comunidad
2. Feedback on Support
3. Erase tags

If not able to implement a way to erase tags, at least add a way to prevent tags from showing in the auto-fill option for the ticket field, like a blacklist.

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• Perla
• Creación 13 de julio de 2018 02:38
• 3 votos

1. Comunidad
2. Feedback on Support
3. Erase tags

We really need a way to replace tags from closed tickets, since deleting them is not an option. We are left with several typos and incorrectly named tags forever and they are a source of confusion ...

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• Perla
• Editado 7 de junio de 2017 04:31
• 6 votos