
Perla
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Perla hizo un comentario,
Our use case is very similar to OP. This is a much needed integration.
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Perla hizo un comentario,
If not able to implement a way to erase tags, at least add a way to prevent tags from showing in the auto-fill option for the ticket field, like a blacklist.
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Perla hizo un comentario,
We really need a way to replace tags from closed tickets, since deleting them is not an option. We are left with several typos and incorrectly named tags forever and they are a source of confusion ...