Kristof Van Kriekingen
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Última actividad de Kristof Van Kriekingen-
Kristof Van Kriekingen hizo un comentario,
Here goes:So it was just a regular normal day at work. When suddenly a ticket appeared: HELP I looked at the ticket and saw it was a nice lady from a few weeks ago, very kind and lovely lady. So I ...
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Kristof Van Kriekingen hizo un comentario,
Haha Nichola :P I think indeed we all know the drill indeed :p Sometimes I wonder what could be next! From my history I once had a ticket: ' I pressed on delete , and now it's gone ??? ' So...
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Kristof Van Kriekingen hizo un comentario,
Hahaha Graeme :P I know how you feel!
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Kristof Van Kriekingen hizo un comentario,
Awesome! Happy Halloween everyone! I'll hop in for this event! I once was just working at the office, a normal day.... A colleague of mine, who goes to customers and explains our new software...
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Kristof Van Kriekingen hizo un comentario,
I guess I'll start :-) Our zendesk activity is very low at the moment. But we are currently releasing new software towards customers for beta testing. SO we can expect some tickets atleast. We h...
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Kristof Van Kriekingen hizo un comentario,
True, I'm not so sure if it will have so much of an ' effect ' since most of our users, use the Email method. I might suggest it internal here and we'll give it a shot if it's fine ^_^ Thanks for t...
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Kristof Van Kriekingen hizo un comentario,
* Is social media( facebook/twitter ) actually worth getting for a closed zendesk // Software company. CSM response Hi Kristof - thanks for your question! Implementing social media channels in...
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Kristof Van Kriekingen hizo un comentario,
Awesome! I was more looking into how would somebody else deal with their tickets or incoming tickets in a closed zendesk. If we have about 100 organizations and +- 150 users who will have an acc...
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Kristof Van Kriekingen hizo un comentario,
Same only I will not be on a plane :P This will be on the webinar correct? I might be able to join Part 3. ( In my timezone ) Kind regards Kristof
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Kristof Van Kriekingen hizo un comentario,
I'll hop in. We got a lot of custom fields but we don't really use them yet. We plan too I promise! ;P Type of issue URL Browser Affected Version Due Date Fix Version Component/s Most of thes...