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ZdS
Incorporación 22 jun 2023
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Última actividad 05 feb 2025
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Última actividad de ZdS
ZdS hizo un comentario,
is there any formula that can be use on update history data set?
Ver comentario · Publicado 05 feb 2025 · ZdS
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ZdS hizo un comentario,
I made 2 side conversations (email) on 2 different tickets.
However, both side conversations have the same subject.
This causes 2 tickets with 2 side conversations to join the same email to the recipient.
Is there a way to keep the emails separate? because the tickets are different
Ver comentario · Editado 28 ago 2024 · ZdS
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ZdS hizo un comentario,
hi Greg Katechis
Is setup for Zendesk push notifications on iOS only possible using a .p12 certificate?
Because we have a concern, if you use a .p12 certificate, it has an expiration date so you need to continue maintenance to regenerate the certificate and re-upload it.
As far as we know, there is an alternative method using the APNS Authentication Key so that there is no need for periodic maintenance to setup push notifications which we have also implemented in (eg: Firebase and MoEngage), is it possible in Zendesk to use the APNS Authentication Key?
Ver comentario · Publicado 02 jul 2024 · ZdS
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ZdS hizo un comentario,
Is channel integration support omnichannel routing?
Ver comentario · Publicado 06 may 2024 · ZdS
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ZdS hizo un comentario,
Ver comentario · Editado 26 feb 2024 · ZdS
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ZdS hizo un comentario,
Why can't I find a suggestion article on testing?
even though I should have used words that were relevant to the article that was published.
No articles found
Keep altering your subject, description, and adjusting labels until you're confident with the suggested articles. Results are displayed for anonymous users.
Ver comentario · Publicado 01 ene 2024 · ZdS
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ZdS hizo un comentario,
hi Rob Stack
can you help me with my question here:
Ver comentario · Publicado 11 dic 2023 · ZdS
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ZdS hizo un comentario,
We have 7 levels nestedloop dropdown field. And got this error:
Calculations are too complex. Simplify calculated metrics and attributes or remove some of them. Learn about Explore limits (Error code: 5f863b30)
We got this error on level 5 nested loop and the further:
1. Level 5
2. Level 6 (Prep)
3. Level 6
4. Level 7 (Prep)
5. Level 7
Is there another formula to handle this error?
Ver comentario · Publicado 06 dic 2023 · ZdS
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ZdS hizo un comentario,
Nested calculations | 3 levels |
can this limitation report be updated to 7 maximum? because we have 7 levels of nested loops in our subdomains.
----
when this updated?
thank you
Ver comentario · Editado 11 dic 2023 · ZdS
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ZdS creó una publicación,
Make a trigger action can clear a Text Field.
This is will very use full when ticket created is from closed ticket channel.
So when ticket is created via closed ticket, I can make a trigger action to set NULL the field (which is because the field has already been filled in on the parent ticket)
Publicado 06 oct 2023 · ZdS
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