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Tyler Kane

Incorporación 19 jul 2023

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Última actividad 19 jul 2023

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Última actividad de Tyler Kane

Tyler Kane creó una publicación,

Publicación Feedback - Help Center (Guide)
Light Agents - Receive Email Notifications for newly created tickets?

Hello,

I am new to Zendesk, and was curious if it is possible for a Light Agent to receive email notifications for newly created tickets under an Organization or if that is ONLY available to agents? If this is not possible, can we increase the number of allowed agents beyond just 5?

Thanks!

Tyler

Publicado 19 jul 2023 · Tyler Kane

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