Alvaro del Río

+1 This feature is key for us to be able to provide a seamless experience to our customers.

So far I am trying to get it done through AJAX requests to the API on the very HC, but end users don't have access to /search or /ticket endpoints, only to /requests, which has the same brand limitation.
Has anyone tried to call the /requests endpoint of the API of another Brand? I am trying different auth methods with no luck.