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Danial Ishak
Incorporación 03 abr 2024
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Última actividad 16 ene 2025
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Última actividad de Danial Ishak
Danial Ishak hizo un comentario,
Hi,
Is there a way to update a tag only in one place, so that any open tickets with the tag will also be changed?
Ver comentario · Publicado 16 ene 2025 · Danial Ishak
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Danial Ishak hizo un comentario,
Hi,
If I rename an existing custom ticket status (for example, changing the status from 'A' to 'B'), will this update all the tickets that currently have the status 'A'?
I am concerned that the change might not be reflected in the reports. Could you please confirm how this works?
Ver comentario · Editado 12 dic 2024 · Danial Ishak
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Danial Ishak creó una publicación,
Hi All,
Is there a way to filter the options in our dropdown menu? Currently, users have to scroll through a long list to find the option they need, which is not very efficient.
Any suggestions or solutions would be appreciated.
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Publicado 20 ago 2024 · Danial Ishak
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Danial Ishak hizo un comentario,
Hi,
We tried to merge a pending ticket with a closed one but got this alert. Is it possible to merge the pending ticket with a solved ticket?
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Ver comentario · Publicado 09 jul 2024 · Danial Ishak
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Danial Ishak hizo un comentario,
+1
Need it because the Customer Service Connector by TikTok Shop is only available in the US.
Ver comentario · Publicado 03 abr 2024 · Danial Ishak
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