Búsquedas recientes


No hay búsquedas recientes

Danial Ishak's Avatar

Danial Ishak

Incorporación 03 abr 2024

·

Última actividad 16 ene 2025

Seguimientos

0

Seguidores

0

Actividad total

22

Votos

4

Suscripciones

13

RESUMEN DE LA ACTIVIDAD

Última actividad de Danial Ishak

Danial Ishak hizo un comentario,

ComentarioBusiness rules

Hi,

 

Is there a way to update a tag only in one place, so that any open tickets with the tag will also be changed?

Ver comentario · Publicado 16 ene 2025 · Danial Ishak

0

Seguidores

0

Votos

0

Comentarios


Danial Ishak hizo un comentario,

ComentarioTicket basics

Hi,

If I rename an existing custom ticket status (for example, changing the status from 'A' to 'B'), will this update all the tickets that currently have the status 'A'?

I am concerned that the change might not be reflected in the reports. Could you please confirm how this works?

Ver comentario · Editado 12 dic 2024 · Danial Ishak

0

Seguidores

0

Votos

0

Comentarios


Danial Ishak creó una publicación,

Publicación Q&A - Help center and community

Hi All,

 

Is there a way to filter the options in our dropdown menu? Currently, users have to scroll through a long list to find the option they need, which is not very efficient.

 

Any suggestions or solutions would be appreciated.

 

Publicado 20 ago 2024 · Danial Ishak

0

Seguidores

0

Votos

0

Comentarios


Danial Ishak hizo un comentario,

ComentarioTicket management

Hi,

 

We tried to merge a pending ticket with a closed one but got this alert. Is it possible to merge the pending ticket with a solved ticket?

 

Ver comentario · Publicado 09 jul 2024 · Danial Ishak

0

Seguidores

0

Votos

0

Comentarios


Danial Ishak hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1

 

Need it because the Customer Service Connector by TikTok Shop is only available in the US.

Ver comentario · Publicado 03 abr 2024 · Danial Ishak

0

Seguidores

1

Voto

0

Comentarios