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Mehboob Ali's Avatar

Mehboob Ali

Incorporación 31 may 2024

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Última actividad 26 dic 2024

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Última actividad de Mehboob Ali

Mehboob Ali hizo un comentario,

ComentarioCustom data

Jacquelyn Brewer Is there an API to update custom object permissions?

Ver comentario · Publicado 26 dic 2024 · Mehboob Ali

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Mehboob Ali hizo un comentario,

Comentario de la comunidad Developer - Zendesk APIs

Hi Greg, is there an API from where I can verify if this setting is enabled or not?

Ver comentario · Publicado 04 jun 2024 · Mehboob Ali

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Mehboob Ali hizo un comentario,

ComentarioSetting up Zendesk Guide

Could you please confirm if there's an API that can be used to inquire about the status of the setting 'Enable agents to manage requests from Help Center'?

Ver comentario · Publicado 04 jun 2024 · Mehboob Ali

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Mehboob Ali creó una publicación,

Publicación Developer - Zendesk APIs

Is there a way to determine if the 'Enable agents to manage requests' setting is activated in the Help Center?

 

In our Help Center, users can submit new requests from various sources, including custom links for ticket submission. However, agents are being redirected elsewhere when they attempt to use these links, likely due to the aforementioned setting. To address this issue more effectively, we need to ascertain whether it is enabled or not.

Publicado 31 may 2024 · Mehboob Ali

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