Aaron Gulley Ext

Hello, 

I'm in the pprocess of developing a zendesk aapplication. 

I am aware you can set iinstall requirements through the manifest file but i cant workout how you configure post install aapplication settings page? E.g a page which changes the app style or buttons based on what the user selects. 

Any ideas? 

Thank you 

Hello,

I have linked a custom object to agent user fields view using relationships. It displays perfectly fine on the zendesk but when pulled via the api from user fields. I get the following data

"user_fields": {
            "erp_company": "01J2VF9KVHK2SH1H76847E1D36"
            }

It should say ‘COMPANYXYZ’ in plain text rather than `01J2VF9KVHK2SH1H76847E1D36` what even is this? Is it encrypted? Have I linked them incorrectly?

Hello,

I'm not sure if I'm losing my mind or just don't know how to code. Probably the latter.

I'm trying to use the ```secure:true``` but it doesn't seem to be working.

CODE: 

import React, { useState, useEffect } from 'react'

import zafClient from '../../../zafClient'

const CaseList = () => {

  const [caseData, setCaseData] = useState(null)

  const [isLoading, setIsLoading] = useState(true)

  useEffect(() => {

    const fetchData = async () => {

      try {

        const client = zafClient

        // Retrieve metadata using the client.metadata() method

        //const metadata = await client.metadata();

        //const token = metadata.settings.token; // Assuming the token is stored in the settings

       

        const options = {

          url: 'https://api.example.com/usage',

          headers: { "api-token": `{{settings.token}}` },

          secure: true,

          type: 'GET',

          contentType: 'application/json'

        }

        const response = await client.request(options)

        if (!response) {

          throw new Error('No response from the API')

        }

        setCaseData(response.data) // Ensure you're setting the correct part of the response

      } catch (error) {

        console.error('Error fetching case data:', error)

        // Log more error details if available

        if (error.response) {

          console.error('Error response:', error.response)

        }

      }

      setIsLoading(false)

    }

    fetchData()

  }, [])

  return (

    <div>

      {isLoading ? (

        <p>Loading case data...</p>

      ) : caseData ? (

        <ul>

          {/* Ensure these fields match the structure of your response data */}

          <li><strong>Job Number:</strong> {caseData.JobNum}</li>

          <li><strong>Part Number:</strong> {caseData.PartNum}</li>

          <li><strong>Description:</strong> {caseData.Description}</li>

          {/* Add other fields as needed */}

        </ul>

      ) : (

        <p>No case data available.</p>

      )}

    </div>

  )

}

export default CaseList

I'm just returning 



What have I done wrong?

Hi Can anyone point me in the right direction. I am developing an app and hoping that will be able to put it on the market place at one point.

What is the best method

Create several custom fields using the post method on zendesk ticket fields api then using the GET method to find the custom field ids for usage in my app. I'm currently hard coding custom field ids to store information related to that ticket pulled from a third party api.

Second option Post the information to a third party api database and call it each time the app launches? And primary field will be the ticket id. Also

how the hell do you use install requirements? Fields that will be used in the code eg API keys for a given third party app. Etc etc

Thank you and so sorry for all the questions. Aaron

Hi 

I have just created a new using

• zcli apps:new --scaffold=react
• cd C:\Zendesk\epicor
• zcli apps:server

But I keep getting

PS C:\Zendesk\epicor> zcli apps:server 
 »   Error: Invalid app path: C:\Zendesk\epicor

What am I missing? I have not changed any of the files in the created directory..