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Laura Albarracin's Avatar

Laura Albarracin

Incorporación 27 ene 2025

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Última actividad 28 ene 2025

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Última actividad de Laura Albarracin

Laura Albarracin hizo un comentario,

ComentarioWorking with articles in the knowledge base

How can I completely delete a Guide Center? 

Ver comentario · Publicado 28 ene 2025 · Laura Albarracin

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Laura Albarracin hizo un comentario,

ComentarioCustomer service best practices and recipes

Hi Lisa, our account will roll-up on Feb 3 to the new agent dashboard. 
We have several views updated, all of them with the condition “Status Category” Less than “Solve”. 
If I need my team to continue working on these views, do I need to update all Views to meet the criteria Less than “Pending” for them to be able to access that view? 

Ver comentario · Publicado 27 ene 2025 · Laura Albarracin

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