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Simon Blum
Incorporación 07 sept 2023
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Última actividad 30 nov 2023
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Última actividad de Simon Blum
Simon Blum hizo un comentario,
Additionally, is the response from the API the live status or should we expect some delay in the response?
Thanks
Ver comentario · Publicado 30 nov 2023 · Simon Blum
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Simon Blum hizo un comentario,
Greg Katechis that's ok then, the expected behaviour wasn't clear to me in the docs
Ver comentario · Publicado 30 nov 2023 · Simon Blum
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Simon Blum hizo un comentario,
hi,
I'm getting a no content in response to GET https://status.zendesk.com/api/incidents/active - is this abnormal?
Thanks
Ver comentario · Publicado 29 nov 2023 · Simon Blum
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Simon Blum hizo un comentario,
Marios Ant our issue was we wrote a middleware to intercept the url, parsing & validating it, and then passing it on to our main app. We weren't passing the app_guid & token. passing on these parameters fixed the issue
Ver comentario · Publicado 17 nov 2023 · Simon Blum
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Simon Blum hizo un comentario,
Thanks, this is what we've done now
Ver comentario · Publicado 31 oct 2023 · Simon Blum
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Simon Blum hizo un comentario,
Hi, I'm having the same issue. The documentation provided doesn't give any advice on how to fix it. I have a zcli.apps.config.json file with an app_id in it, i'm still having this issue.
Thanks very much
Ver comentario · Publicado 31 oct 2023 · Simon Blum
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Simon Blum hizo un comentario,
Hi, I posted this 2 weeks ago now, can you help me with an answer please? thanks
Ver comentario · Publicado 27 sept 2023 · Simon Blum
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Simon Blum hizo un comentario,
Thanks for the reply Noly Maron Unson
Ver comentario · Publicado 13 sept 2023 · Simon Blum
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Simon Blum creó una publicación,
Our agents are logging into Zendesk using SSO. We want to create a server-side app running in our own account and use the token generated when agents log in to Zendesk for authentication so they can access the server-side app. How can we allow the server-side app to access the token generated for the parent Zendesk application?
Thanks, Simon
Publicado 13 sept 2023 · Simon Blum
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Simon Blum hizo un comentario,
Hi,
When in the workflow does automatic redaction take place? ie will webhooks / events with ticket data contain unredacted information? Thanks
Simon
Ver comentario · Publicado 07 sept 2023 · Simon Blum
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