Búsquedas recientes


No hay búsquedas recientes

Julie Guno's Avatar

Julie Guno

Incorporación 12 sept 2023

·

Última actividad 14 nov 2023

Seguimientos

0

Seguidores

0

Actividad total

7

Votos

2

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Julie Guno

Julie Guno hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Gorka Cardona-Lauridsen

Any updates on this feature? Is this ever going to be implemented? Thank you. 

Ver comentario · Publicado 14 nov 2023 · Julie Guno

0

Seguidores

1

Voto

0

Comentarios


Julie Guno hizo un comentario,

ComentarioManaging your email

Hi Gabriel, 

Duplication of tickets only occurs with a requester with noreply address, though the emails coming from that noreply address are legitimate. I'm wondering, if the email headers of the forwarded emails to Zendesk is not correctly process why does it only happens with a sender with noreply address and not with other addresses.

Ver comentario · Publicado 13 sept 2023 · Julie Guno

0

Seguidores

0

Votos

0

Comentarios


Julie Guno hizo un comentario,

ComentarioManaging your email

Hi, how can we avoid getting 2 tickets with the same subject and same message from a sender with no-reply address? 

Ver comentario · Publicado 12 sept 2023 · Julie Guno

0

Seguidores

0

Votos

0

Comentarios